Data Retention
Understand how long Document Stack retains different types of data and how to manage retention.
Retention Policy
Document Stack retains data for the minimum period necessary to provide the service. Different types of data have different retention periods.
Retention Schedule
| Data Type | Retention Period | Deletion Method |
|---|---|---|
| Account data | Until account deletion | User-initiated |
| Organization data | Until org deletion | Owner-initiated |
| Templates | Until deleted by user | User-initiated |
| Projects | Until deleted by user | User-initiated |
| Generated PDFs | 24 hours after generation | Automatic |
| API request data | Not stored (in-memory only) | Automatic |
| API logs | 90 days | Automatic |
| Audit logs | 90 days (extendable) | Automatic |
| Session data | Until sign out or 30 days | Automatic |
| Backups | 30 days | Automatic rotation |
Generated PDF Retention
Generated PDFs are available for download for 24 hours after generation. After that, they are automatically deleted from our servers.
- Download or store PDFs in your own storage within the 24-hour window
- Use cloud storage integration to automatically save PDFs
- The download URL in the API response expires after 24 hours
Save Your PDFs
Always download or store generated PDFs promptly. We do not keep copies after the retention window. If you need the same PDF again, you'll need to regenerate it.User-Initiated Deletion
You can delete your data at any time:
- Templates — Delete individually from the project view
- Projects — Delete from the dashboard (removes all templates within)
- Organization — Delete from org settings (owner only; removes all projects and templates)
- Account — Delete from account settings
Immediate Effect
When you delete data, it is immediately removed from our active database. It may persist in encrypted backups for up to 30 days before being permanently purged.Account Deletion Process
- Go to Account Settings
- Click "Delete Account"
- Confirm by entering your email
- Data is removed from active systems immediately
- Backup copies are purged within 30 days
If you are the sole owner of an organization, the organization and all its data will also be deleted. Transfer ownership first if you want the organization to continue.
Enterprise Retention Options
Enterprise plans offer customizable retention:
- Extended audit log retention (up to 2 years)
- Custom PDF retention windows
- Data residency requirements
- Compliance-specific retention schedules
Legal Holds
If required by law, we may retain data beyond normal retention periods. Legal holds override automatic deletion schedules and are managed in compliance with applicable legal requirements.
Next Steps
- Data Privacy — Privacy policies
- Security Overview — Security infrastructure
- Account Settings — Manage your account